I can't log onto my spotify iPhone app

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Re: I can't log onto my spotify iPhone app

ClaytonRamsey_7
Newbie
One msg says Facebook is not connected and other msg says my email Cramsey625.cr@gmail.com is already taken. My email is same on Facebook acct.

Re: I can't log onto my spotify iPhone app

TonyP5
Newbie
When I try to enter in Spotify using Facebook appears: "You can only use Spotify out of your country for 14 days" but im using in my country, Brazil. Help me please

Re: I can't log onto my spotify iPhone app

felixatiles
Newbie

Please call me Im having problem to login

Re: I can't log onto my spotify iPhone app

Jeorge-Jina
Casual Listener
I don't work for Spotify so you have to call them in regards to your login.

Re: I can't log onto my spotify iPhone app

Rock Star 21
Rock Star 21

Oi @TonyP5, tudo bom?

 

Dá uma olhada se tem algum VPN instalado na sua rede e me avisa!

 

 

BittencourtRock Star 21
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Re: I can't log onto my spotify iPhone app

Y_morfin
Newbie
I try to re set my password 5 times and keeps telling sorry my form has expired! What's that? How can I fix it

Re: I can't log onto my spotify iPhone app

Rock Star 21
Rock Star 21

Hi @Y_morfin,

 

Try clearing your cache and cookies in a browser and see if it works.

 

If not, I suggest you get in touch with the Spotify staff - simply drop them a line on social media (Twitter or Facebook) or by using the contact form. Make sure, if you use the latter, to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply.

Support usually gets back within a day or two.

 

 

 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
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Re: I can't log onto my spotify iPhone app

Torben1
Newbie
Yes. Had the same problem. The bad UI part is the error message. It is misleading, Spotify pls change it.
It says something like 'you have already created an account with this email adress'...

Re: I can't log onto my spotify iPhone app

Samguereca
Newbie
Keep telling me "cannot establish a connections to Spotify server"
IMG_0283.PNG
1 person liked this

Re: I can't log onto my spotify iPhone app

Rock Star 21
Rock Star 21

Hey @Samguereca,

 

Are you behing a firewall or proxy?

 

 

 

 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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