Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi Zoehoffpen. Welcome to the Spotify Community!
It looks like Spotify is detecting that you are using the app abroad. Are you?
If yes, you may want to check this out!
If no, you may want to close the app, power cycle your device and open it to see if it will fix the issue.
The next step would also be to ensure you are logging in using your correct Spotify credentials. Did you create your account via Spotify.com? If yes, you need to enter your username and not your email address to log in, together with your updated password.
If you created your account via Facebook, then you need to input your Facebook email address and Facebook password. Just click LOGIN WITH FACEBOOK in the login screen.
Check out more instructions here. It's not harm to check, so it's worth a try.
Thanks,
marlonespi
one way to login in, is trying to change password or trying a diffeirent way such as facebook or your email from facebook both of those ccould help
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ