I can't save a radio based on song (on iPhone)

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I can't save a radio based on song (on iPhone)

Music Fan

Plan

Premium

Country

Australia

Device

iPhone 6s

Operating System

iOS 14.0.1

App Version

8.5.80

 

My Question or Issue

For some reason, I can't save a radio based on a song when i'm on my iPhone (I can on desktop). If I look up an artist and go to their radio I can save that, but not a radio based on song (screenshot of what I see is below). If I click on the three dots on the top right of the screen, I just get the option to add the song playing to a playlist. 

 

This Spotify Support Article (dated Jul 2020) claims that it is possible to save a radio based on an artist, album, or song... but I'm not so sure this is still the case. 

 

Can anyone help me with this? Thanks 🙂

 

      Radio Based on a Song                 Radio Based on an Artist

Photo 17-10-20, 3 14 10 pm.png IMG_1974.png

1 Reply
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Re: I can't save a radio based on song (on iPhone)

Moderator
Moderator

Hey there @sicahjes

 

Thanks for posting - we’re here to help!

 

Make sure you try a clean reinstall of the Spotify app on your iPhone to get the latest app version with all necessary updates. Check out this Spotify Answer on how you can do that. 

 

If you still can't save the radio after the clean reinstall, try disabling any power saving or data cleaning settings on your device. We recommend this since such features can often prevent the app from operating at full capacity.

 

Keep us posted! We'll be happy to lend a hand if you need more help. 

IvanModerator
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