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wellenor · ‎2017-01-03

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting and re downloading the app, to shutting off my phone. I can't seem to get it to work but I have no problem logging in on the computer. Please help!!

Maxim · ‎2017-01-04

Hey @wellenor,

Can you please post a screenshot of the error message that you're seeing?

Thanks!

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wellenor · ‎2017-01-04

Maxim · ‎2017-01-04

Thanks. Can you please try logging in with your username and password instead of your email address?

Let me know how it goes 🙂

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Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

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I can't sign on to Spotify on my phone

I can't sign on to Spotify on my phone

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