I cant access podcast on iPhone 8

[1249414321]

Premium

USA

Device iPhone 8

Operating System iOS 10

I can't access podcast on my iphone 8 I tried deleting the app and re-installing it. That did not work. What is strange is that I can access the podcasts on my MacBook fine just not my phone. Thanks for any help you can provide. 

[Mihail]

Hey @1249414321,

Thanks for reaching out and welcome to the Community.

Just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend the steps in that guide, as they’re very thorough and make sure no damaged leftover files remain. These changes tend to solve issues like the one you're experiencing. Give your device a quick restart as well before you open the newly installed app.  

Also, are multiple podcasts affected or just one? How about music, does it play without any issues? If you could also give it a go with a different internet connection and see if the same behavior come up, that would help us get to the bottom of this quicker.

Let us know how you get on. We'll be on the lookout for your reply.