I cant log on to my account, and I am entering the info correctly.

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I cant log on to my account, and I am entering the info correctly.

Funkysoulbassis
Newbie

What is the problem? And how can I fix it?

 

3 Replies

Josh
Community Legend

Hello @Funkysoulbassis, welcome to the community!

 

Are you not able to login everywhere? or just certain places? For example, are you able to login on the desktop app but not on the web player or on the mobile app?  

Hope this helped 🙂


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maryamsultan25
Newbie
@josh I can log onto safari but not the app. What do I do?

Josh
Community Legend

@maryamsultan25 Just to confirm, are you still having this problem? Make sure if you use a Spotify username only enter that username (not an email) to login. 🙂

 

 

Hope this helped 🙂


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Follow me on Twitter

Whats a Spotify Rock Star?

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