I cant play a certain song on my phone

[Nexus03]

Plan

Premium

Country

 United States

Device

iPhone SE

Operating System

iOS 12

My Question or Issue

 I’m having trouble playing a certain song on spotify. I can do anything on it (such as saving it to a playlist or viewing album etc), but i cant play the song. Everytime i try to click on it, it will take the play bar at the bottom of the screen away and it wont play. I then have to choose a different song to get the bar back. The song is in the video below. Thanks for your help!

[Billy-J]

Hey @Nexus03, and welcome to the community.

Hope you're doing great!

Sorry to hear this. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and your software version? Also, feel free to send a screenshot of any error messages being shown.

Let me know how you get on 🙂 

[Nexus03]

Hi! Thank you for responding so quick. I did this, and i still wont work.
It also doesnt show an error message. My IOS version is 12.0. My Spotify
version is 8.4.75.664. Thank you for your time.

[Billy-J]

@Nexus03.

Thanks for the reply 🙂 

Can you tell me what song your unable to play?