Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I just bought an iPhone X s and after downloading Spotify all my local files will not play..

I just bought an iPhone X s and after downloading Spotify all my local files will not play..

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
5 Replies

However, all the songs are still appearing in my liked songs and my playlists and are not shaded colour so it shows the transferred ok, they just no longer play. I really want these playing. Please help.

Also, I can press play on the song from my iPhone X s, and it will play through my laptop, however, if i switch playback device back to my iPhone it again won’t play. I think therefore it’s define an issue with connection and playback on iPhone as songs are still there in liked list, not shaded out, and playing from my phone to laptop

Did you sync those local files to your new device first? If not then start by doing that.

Thanks,

 

would you be able to advise how to do that?

 

cheers

Check HERE

Suggested posts