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Heyโฆ
I have a premium account and still get ads on my iPhone. I only use Spotify on my phone. The phone app states Iโm using Spotify freeโฆbut online Ive verified im a premium user. Iโve logged off, turned my phone off/on and logged in multiple times without success. Any suggestions??
If I am paying for premium, why am I getting commercials
Hiya - my husband is having the same problem with audio ads after every 3 songs. He received confirmation and his profile is up to date as a premium family member
I am a Premium member of a Duo account. My partner does not get ads, but every time I select music for the first time every day I immediately get the audio & video ads that I used to get on the free account. Today I am getting an ad for a movie that on Peacock. I have checked my account on the computer and confirmed I am a Premium member. I have deleted and reinstalled the app, and I have shut down my phone and turned it back on. If I log into my account on the computer and select music, I do not get ads. It sounds like a lot of other people are having a similar problem. What is the fix?
I get ads only on music
Getting rid of ads was the main reason I decided to try Premium. I'll be using a different service.
I have been trying to figure out how to make Spotify add free but the commercials keep playing. Iโm probably paying for 2 or three accounts now
Plan
Free/Premium
Country
Device
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
I did subscribe for Family Premium, but still I'm hearing advertisement
Same thing. Ads play while listening to playlist.
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ