Spotify Community

Trish1 · 2015-09-13

i tried to sign up for the premium account with the student discount except I didn't know you have to be a college student, and it already took the money out of my bank account and I need to cancel it and get my money back!

JoeThomas · 2015-09-13

Hiya:

I've escalated this issue now. Hold tight!

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
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I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

Rorey · 2015-09-15

Hello. Staff here. Our support team will need to help you out with this issue. Please get in touch with them at the following link.

http://www.spotify.com/about-us/contact/contact-spotify-support/?contact

juliacisneros11 · 2015-10-26

I'm getting charged multiple times & still didn't get my premium. This is ridiculous. I need my money back

JoeThomas · 2015-10-28

Hiya:

Have you tried using teh contact link above?

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

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