Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I only have Spotify Radio on my iPhone

I only have Spotify Radio on my iPhone

I only have Spotify Radio on my iPhone and I am a premium subscriber. 

Reply
1 Reply

Hi, and welcome to the community!

 

Please note it can take some time for a premium subscription to activate across all devices. You can use radio because that is a free feature anyway; it's just the rest of the mobile features are premium.

1) Have you checked your subsriptions page to make sure you are successfully premium?
2) Spotify desktop should say 'Spotify premium' at the top.
3) Try reinstalling Spotify.
4) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Suggested posts