I've purchased Spotify premium but it's not working

I've purchased Spotify premium but it's not working

MusicAngel2668
I just bought Spotify Premium just now but when I go to Spotify it's not working. I went to my account overview it said I am on Spotify free. Can someone please help me. I have the transaction bill to proof I bought it.
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2 Replies

MattSuda

Read this post for troubleshooting steps and how to contact support if the steps don't work

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Just-subscribed-Not-getting-Premium...

MattSudaSpotify Star
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Chloe101111
I have the same problem

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