IOS Spotify App doesn't show Sonos speaker

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IOS Spotify App doesn't show Sonos speaker

Flip1979
Casual Listener

Hello everbody,

 

i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers.

 

All works perfect before, now there is no sonos to select.

 

When i use the Mac App everything is fine. When i´m using the sonos app spotify is connected and works.

 

Best 

 

Philip

 

 

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Re: IOS Spotify App doesn't show Sonos speaker

Moderator
Moderator

Hey folks,

 

Just to confirm that this has indeed been fixed now.

 

Thanks for your patience while we looked into it!

 

Let us know if there's anything else.

 

Stay awesome :)

PeterModerator
 
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13 Replies

Re: IOS Spotify App doesn't show Sonos speaker

Rock Star 15
Rock Star 15

Hey @Flip1979, welcome to the Spotify Community!

 

Could you first try a clean reinstall of the Spotify app? If this doesn't work, we can try a few other things.

Let me know how it goes :)

JacobRock Star 15
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Re: IOS Spotify App doesn't show Sonos speaker

Flip1979
Casual Listener

Hey Jacob,

 

thank you for your fast answer.

This was my first option, but it changed nothing.

 

best

Re: IOS Spotify App doesn't show Sonos speaker

Rock Star 15
Rock Star 15

@Flip1979,

 

Could you run through the suggestions in this topic? If none of those steps help you, let me know and I can escalate this issue.

JacobRock Star 15
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Re: IOS Spotify App doesn't show Sonos speaker

Rock Star 15
Rock Star 15

@Flip1979,

 

Hope I've caught you soon enough! Instead of running through all those steps I mentioned above, could you head to this Ongoing Issues thread and click the +VOTE button? There are a lot of users having the same issue as you and Spotify is looking into the issue (they are also collecting relevant info such as device/OS versions and exact Spotify versions). All relevant updates will be shared in that thread.

JacobRock Star 15
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Re: IOS Spotify App doesn't show Sonos speaker

EZRyde
Visitor

So we all think it's the Apple Watch..... user on Sonos found if you have an apple watch, try turning it off and see if your speakers show back up!  i did --- and they all came back.  Once i turned the Apple Watch on again, the Sonos speakers disappered.  

Re: IOS Spotify App doesn't show Sonos speaker

skabning
Regular

Do you have an Apple Watch? If so, try turning it off.

Its not a very good fix, but it's the only thing that works for me.

Its not just a Sonos issue, it's every Connect device. 

Re: IOS Spotify App doesn't show Sonos speaker

Flip1979
Casual Listener

Thanks to everybody,

 

I have an apple watch and when i turned it off, all my speakers are back in business.

 

That's weird.

 

Thank you very much!

 

 

Re: IOS Spotify App doesn't show Sonos speaker

Enemyofusall
Casual Listener

I had this issue as well and turning off my watch is the only thing that "fixed" the issue. Hopefully a small update is pushed to remedy the issue. Quite annoying not able to use spotify connect while using my watch :(

Re: IOS Spotify App doesn't show Sonos speaker

MusicYo
Casual Listener

Is there a fix?

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