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IOS app freezes and won’t allow me to change or pause tracks.

IOS app freezes and won’t allow me to change or pause tracks.

Plan

Free/Premium

Country

 

Device

iPhone 7

 

Operating System

IOS

 

My Question or Issue

If I change tracks to quickly the app freezes and won’t allow me to stop the song, change songs, or navigate away to another page. I’m stuck listen to whatever song is playing and the only solution is to power cycles my phone.

in addition, although there is sufficient space, my downloaded playlists frequently in-download.

 

Reply
1 Reply

Hey @skymac,

 

Thanks for posting in the Community.

 

Let's try performing a clean reinstall of the app as described here. Did this bring any change? If not, could you share the Spotify version you've installed and the OS version of your phone?

 

We'd also need a short screen recording of the experience so we can better understand what is going on on your end.

 

Keep us posted,

 

Cheers!

DianModerator
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