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Certain songs shows offline when try to play in IPhone X whereas Iphone 7 able to play.
My Question or Issue
Hi there!I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?I'll see what I can suggest next!
Thanks for getting back to us 🙂
We didn't get your screenshot - would you mind reuploading it for us?
My apology. I have attached here as requested.
Thanks for the screenshots 🙂
There’re updates for both, Spotify and iOS available for your device.
The latest version of Spotify is 184.108.40.2068 and the latest version of iOS is 12, released yesterday.
Could you let me know if that solves your issue?
Keep me posted!
Unfortunately the issue is not resolve even after updating both IOS and Spotify.
Im also uploading a video for Spotify for you see an example. Certain songs play and certain don’t.