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If you have crossfade on when a song ends and plays an ad, the song gets cut off randomly

If you have crossfade on when a song ends and plays an ad, the song gets cut off randomly

Plan - Free

Country - Canada

Device - iPod Touch 6th Generation

Operating System - iOS 12

 

The end of songs abruptly start playing an ad without the song completely finishing if you enable crossfade (most noticeable on the 6 second or 12 second option)

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2 Replies

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

Could you try updating to iOS 12.4.6?

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Tried restarting my device no luck, I think the reinstall did the trick but it seems to have only been a temporary fix because I was listening today and the problem found its way back.

 

I'm currently running iOS 12.4.6 & Spotify version 8.5.55.

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