Instagram story- play on Spotify Button won’t appear

Reply
Highlighted
6 people liked this

Instagram story- play on Spotify Button won’t appear

Danpytel
Newbie

Plan

Free

Country

germany

 

Device

(iPhone 6s)

Operating System

(iOS 12.1.3)

 

My Question or Issue

 I try to share songs to my Instagram story but after adding them the play on Spotify button won’t apper only cover picture and name of the song. Nothing clickable… my system and all the apps are updated also tried to reinstall both Spotify and insta apps. Any suggestions? 

 

Greetings! Daniel 

05F4F9B7-729D-475C-ACB8-D6B070974FDC.png
Peter
Moderator

Hey folks,

 

Thanks for reaching out to us about this on the Community.

 

We are currently working with Instagram to make this option available for everyone soon!

 

Right now we cannot provide an exact timeframe on when it's going to be out to everybody.

 

In the meantime, we recommend you keep both your apps updated.

 

Thanks!

18 Replies

Re: Instagram story- play on Spotify Button won’t appear

yordanovmario
Casual Listener

Sane here, very annoying

Re: Instagram story- play on Spotify Button won’t appear

Moderator
Moderator

Hey @yordanovmario and @Danpytel,

 

Thanks for reaching out to us about this.

 

This is something we are aware of and which we are currently looking into.

 

Could you provide us with all of the following info:

  • exact Spotify version
  • device and OS version
  • Instagram version?

We will pass this information on to the relevant team, and we'll make sure to get back to you as soon as we have an update on this.

 

Thanks! We'll be looking out for your replies.

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers

Re: Instagram story- play on Spotify Button won’t appear

drbee79
Newbie

Spotify version: 8.4.90.684

Device - OS: iPhone 6S A1633 - iOS 12.1.3

Instagram version: 78.0

Re: Instagram story- play on Spotify Button won’t appear

user-removed
Not applicable

iPhone 7 Model MN9N2LL/A - iOS 12.1.2 (16C101)

Instagram 78.0.0.9.103

Spotify 8.4.89.675

Re: Instagram story- play on Spotify Button won’t appear

yordanovmario
Casual Listener

Spotify 8.4.90

IG 78.0

iPhone XS iOS 12.1.2

Re: Instagram story- play on Spotify Button won’t appear

vardanyan88
Casual Listener

Spotify: 8.4.90

Device: iPhone X iOS 12.1.3

Instagram: 78.0

 

1 person liked this

Re: Instagram story- play on Spotify Button won’t appear

Moderator
Moderator

Hey folks,

 

Thanks for providing us with that info.

 

Could you try updating your Instagram app and restarting your device to see if that fixes things?

 

Keep us posted!

 

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
1 person liked this

Re: Instagram story- play on Spotify Button won’t appear

vardanyan88
Casual Listener

Hi Peter,

It works, thank you !

1 person liked this

Re: Instagram story- play on Spotify Button won’t appear

Moderator
Moderator

Hey @vardanyan88.

 

Glad to hear it!

 

Happy sharing :)

 

spotify:track:2mKgAOAUL9uTOFGPxb4a6O

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
SUGGESTED POSTS