"Play on Spotify" button missing in Instagram Stories

[Kb3395]

Plan

Premium

Country

US

Device

iPhone 8 Plus

Operating System

iOS 12.2

Spotify App Version

8.5.3

My Question or Issue

When I try to share a song to my Instagram story from the Spotify app, it posts without the Spotify sticker in the top left corner. It just posts a screenshot (attached below) with no way of linking back to the Spotify app to play the track. 

My phone software and Spotify app are both up to date and I have tried deleting and redownloading both multiple times. This feature used to work no problem but just stopped one day.

[JerryAng]

Its all the same, i tried using different account but still no "Play on Spotify" Button when i share a song in my instagram story

[Peter]

Hey @JerryAng,

Thanks for getting back to us - we'll keep at it 😉

Can you confirm that the 'Play on Spotify' button doesn't show after sharing the song to your Instagram Story by sending us a screenshot of your IG Story with the shared song?

Keep us posted 🙂

[Kb3395]

Hi there,

I can confirm that the “Play on Spotify” button does not appear before or after posting a song to  Instagram Story. I was first alerted of the issue by someone who wanted to play the song I shared but couldn’t because the button was not there. 

Thanks

[JerryAng]

There it is, no "Play On Spotify" button under my instagram username

[Nishchxy]

Same problem here... instagram is not showing "play on Spotify" when song is shared on stories

Redmi note 7 pro

[Peter]

Hey @JerryAng and @Kb3395,

Thanks for getting back to us.

Could you try sharing a song to Instagram Stories by clicking on the three-dot menu > Share > Instagram Stories, rather than three-dot menu > Instagram Stories, and see if the 'Play on Spotify' button appears after sharing a song to your story?

Keep us posted 🙂

[JerryAng]

Thats What I Usually do, still, theres no "Play on Spotify" button under my instagram's profile name and my instagram story cant be linked to spotify

[aegiel]

I got just the same problem here. The link to Spotify doesn't appear after I post the story. My phone is a little old, but everything else works fine.

[Nishchxy]

It is not working for me

Please help

[Kb3395]

That's how I usually do it too. Play on Spotify button doesn't show up either way.