Interesting bug on iPhone lockscreen

Solved!
Reply

Re: Interesting bug on iPhone lockscreen

stealth210
Roadie

I agree with bmj1086. I moved to Mog and haven't looked back. I am unsubscribing from this thread as well. It's just sad and I don't want to read any more about this issue.

Re: Interesting bug on iPhone lockscreen

domsbombz
Regular

I've switched to MOG, too. It's just a simpler app. Can't sync my own music, but I can just use the Music app for what I own anyway. 

Re: Interesting bug on iPhone lockscreen

zefloflo
Regular

This is unbelievable. Users start to exchange advices about Spotify's competitors, but the dev team doesn't even bother to answer.

I can't wait to switch to another service myself - don't want to give any more money to such disrespectful people.

Re: Interesting bug on iPhone lockscreen

Richard
Roadie

@zefloflo wrote:

This is unbelievable. Users start to exchange advices about Spotify's competitors, but the dev team doesn't even bother to answer.

I can't wait to switch to another service myself - don't want to give any more money to such disrespectful people.


The developers don't tend to post directly on our Community. They're usually busy developing, you see. They do post occassionally though, and do actively read these threads for bugs/feedback.

 

On this issue, I can assure you that it hasn't been forgotten about. We don't have an update for you at this time, but we will let you know as soon as there's more to say.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

Re: Interesting bug on iPhone lockscreen

benexclaimed
Music Fan

Pretty hilarious that after months and months of silence, the response is only to nitpick a user's choice in language (for saying 'dev team' instead of 'customer service team'). Great job.

Re: Interesting bug on iPhone lockscreen

zefloflo
Regular

Alright then - still no useful information about the problem, but I get free sarcasm.

With such a great service, it's a pity that you insist on losing customers for a small (but annoying) technical glitch and/or a lack of professionalism in your tech support.

But it's your choice. All I can say is : goodbye Spotify (and that includes the dev team, the tech support team, and whatever...)

Re: Interesting bug on iPhone lockscreen

richmondn
Casual Listener
Well, that wasn't an efficient response Richard. I've left and went to MOG which I kinda enjoy but this bug annoyed the hell out of me. And this happened several months ago and you've had 2-3 updates since then. And lastly, thank you Richard for your hostile response. It cleared up everything I needed to know (sarcasm)

Re: Interesting bug on iPhone lockscreen

Richard
Roadie

Apologies for how my response came across, I just wanted to clear up the distinction between us community folk and the Spotify developers. Sometimes people get mixed up between the two.

 

And we will let you know just as soon as there's more news on this - I'd like to see this fixed just as much as you (I'm on your side!)

 

No hard feelings?

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

Re: Interesting bug on iPhone lockscreen

AndyRiley
Casual Listener

Can I add my voice to those seeking this bug to be resolved?

 

The bug has been present and known about for upwards of six months now, we have advised on several occasions that it is being worked on, but no resolution as yet.

 

It is a most annoying bug and detracting from my Spotify experience.

 

Thank-you

 

Andy

Re: Interesting bug on iPhone lockscreen

darren_85
Casual Listener
I too am sick of this bug

I only listen to spotify over Bluetooth in my car and not knowing the track name correctly is very frustrating. If I want to recommend a track to somebody, I can't because I don't know the trackname!


I really must give napster a try when my sub ends on 27th jan.
SUGGESTED POSTS