Iphone XS Max Stuck in Spotify

[Dav3e]

Hello,

My phone is stuck in the spotify app, i cant go to home screen, cant turn the phone off and force shutdown dosnt work. Everything in spotify is working, but nothing else. When someone calls me the phone just vibrates but nothing comes up. I updated my spotify app today, might there be something with the update? hope someone can help me!

[Bittencourt]

Hi @Dav3e, thanks for writing.

That's odd. I suggest you try a hard reset on your phone:

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

Let me know if it helps!