Jaguar Land Rover InControl GUI issues

Reply
Highlighted

Jaguar Land Rover InControl GUI issues

Locks
Casual Listener

 

Plan

Premium

Country

Uk

Device

iPhone XR/Jaguar InControl touch

Operating System

iOS 12.2

 

My Question or Issue

Just upgraded from iPhone 5 (ios10.3) to iPhone XR (ios12.2). Unfortunately where the Spotify app worked beautifully with Jaguar incontrol and iPhone 5, now with the iPhone XR it is only possible to see the “Recently played” in “Your library”. All the other options such as “albums, playlists, stations etc” are no longer  displayed and therefore cannot be accessed. 

Have tried deleting and reinstalling the Spotify app but still the same. 

Any help/suggestions would be gratefully appreciated. Using the app previously was such a pleasure especially on long journeys. 

 

 

8 Replies

Re: Jaguar Land Rover InControl GUI issues

nigel-gell
Casual Listener

I have exactly the same problem.Not worth continuing with Spotify. Apple Music works great. Is there an answer please?????

Re: Jaguar Land Rover InControl GUI issues

Locks
Casual Listener
Hi,

No answer yet I’m afraid. Guess the more people who post about this issue will maybe get Spotify to address the problem.
There was a recent update but no change.

Re: Jaguar Land Rover InControl GUI issues

nigel-gell
Casual Listener
Cheers, I’ll wait in hope…….

Re: Jaguar Land Rover InControl GUI issues

Bil1965
Casual Listener

I’m having the same issues. Only see previously played. 

I have an iPhone 8 and it was working correctly until an update earlier in the year. 

 

 

Re: Jaguar Land Rover InControl GUI issues

Locks
Casual Listener
Hi Bill, thanks for posting.
Was it its a Spotify update or iOS that caused the change ?

Re: Jaguar Land Rover InControl GUI issues

Bil1965
Casual Listener
Hi good question. I think it was an Apple update. I did speak to Spotify
support but they were no help and after a few suggestions just gave up. ##-
Please type your reply above this line -##
1 person liked this

Re: Jaguar Land Rover InControl GUI issues

Locks
Casual Listener
Hi

So have had a chance to play about with this. Used the old iPhone 5 with an older version of Spotify (stupidly did not note the version) and the same version of the jaguar app. With this setup the library was available.
Updated Spotify and only “previously played” available.
So looks like the problem is with the Spotify app.

@bil1965
How did you manage to contact Spotify? Cant seem to find a way to contact them, perhaps with some more information they maybe able to help

Re: Jaguar Land Rover InControl GUI issues

Bil1965
Casual Listener

Hi. Good work.   I’m really keen for this to be fixed.

It’s anoying.

 

I think i contacted them them using the app. and chatted that way.  They when through a pile of things but didn’t consider it was a bug.

 

You woild think Landrover would sort this out for us? 

SUGGESTED POSTS