Just signed up for premium, Not working on iPad.

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Re: Just signed up for premium, Not working on iPad.

MaxLawatsch
Newbie

Hi Mods,

 

I signed up for Premium, synced both my iPhone 4S and my iPad with my desktop Spotify, have deleted and re-installed the apps, have ensured I'm logging in with the same account, and yet my devices will only let me stream radio. Can you help?

Re: Just signed up for premium, Not working on iPad.

kir
Newbie

Hey,

 

I used the 48 hour trial, and when that ran out I upgraded to premium today. When I log in via my laptop, it shows I'm a premium member. When I open my iPhone and iPad, they both say that access to playlists is only for premium members. I uninstalled and reinstalled the app, but no luck. Is there a set amount of time lag I should expect before it works? I have a huge road race this weekend and made a playlist under the assumption I'd be able to use it.

 

Thanks in advance!

Re: Just signed up for premium, Not working on iPad.

Hylo-88
Newbie
Hi David,

I have just signed up for the free premium trial and installed the spotify app onto my iPad - no premium setting though? Can you help
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Re: Just signed up for premium, Not working on iPad.

Peter__
Community Legend

@Hylo-88 wrote:
Hi David,

I have just signed up for the free premium trial and installed the spotify app onto my iPad - no premium setting though? Can you help

Hey! Welcome to the community :) 

 

Sometimes it can just take a little time for your premium to activate on all of your devices. Does your account show as premium on your online overview?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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