Jvc stereo no control with app

Re: Jvc stereo no control with app

djquiggy
Casual Listener

Was there any resolution?  I have the same problem with my JVC KD-R890BT receiver.

Re: Jvc stereo no control with app

name777
Casual Listener

I'm having the same issue. KD-X255BT. Android Pie on a Pixel2 XL.Updated firmware, which did not fix the issue.

Spotify 8.4.84.874

Re: Jvc stereo no control with app

Moderator
Moderator

Hey folks,

 

Thanks for getting back to us, and apologies for the delayed response!

 

Could you all provide us with a bit more information if you haven't already, including:

  • device and OS version
  • Spotify version
  • receiver model
  • are you playing through Bluetooth/cable?

Once we have this information, we will be able to look into this further.

 

Thanks! We'll be looking out for your replies.

PeterModerator
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Re: Jvc stereo no control with app

name777
Casual Listener

 

 

  • Device / Os: Pixel 2XL with Android 9 (Looks like I posted in the iOS forum by accident.
  • Spotify 8.4.84.874
  • Receiver: JVC KD-X255BT
  • Playing over Bluetooth

Thanks for your help.

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Re: Jvc stereo no control with app

Burning_Out
Newbie

I'm getting the same issue.

 

Samsung J3 (2017) Android 8.0.0

Spotify 8.4.85.1006

JVC KD-R992BT

Playing via Bluetooth

 

The bluetooth connection works and I can hear the music from the app but it just says "Connecting" constantly so I can't use any of the additional Spotify controls from the radio. This is really annoying as it was one of the reasons I picked this stereo over some other options. Hopefully there will be a fix soon.

 

1 person liked this

Re: Jvc stereo no control with app

HollyDams
Casual Listener

Hello,

 

Same here. Iphone user. Can connect via usb and bluetooth. Music plays well but I can’t use the phone app to launch music. Only radio button. Not practical at all and more dangerous than just looking for some music quicly on the phone.

Spotify stays on the logo page when connected. Iphone still has control over the radio since i can click on the « next music » button from the iphone control center.

Re: Jvc stereo no control with app

Moderator
Moderator

Hey @HollyDams.

 

Thanks for reaching out to us about this.

 

Could you provide the info I requested in my previous post? Once we have that, we'll be able to pass it on to the right folks.

 

Thanks :)

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers

Re: Jvc stereo no control with app

HollyDams
Casual Listener

Sure : 

 

  • Device / Os: Iphone SE / 12.1.2
  • Spotify 8.4.79.933
  • Receiver: JVC KD-R891BT
  • Playing over Bluetooth and usb

 

I just saw there’s spotify update waiting on the appstore. I’ll do it right now and let you know when i’ll try with the radio.

1 person liked this

Re: Jvc stereo no control with app

Moderator
Moderator

Hey @HollyDams.

 

Just wanted to check in with you to see if the update fixed things for you :)

 

Let us know! We'll be right here in case you're still needing help with this.

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
1 person liked this

Re: Jvc stereo no control with app

HollyDams
Casual Listener

Yes indeed ! :D Everything works just fine now.

Thanks a lot for your help.

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