Keeps skipping songs after 45 seconds

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Keeps skipping songs after 45 seconds

Louise7728
Casual Listener

Please can someone help

All of a sudden my Spotify keeps skipping after 45 seconds. Goes to the next song every single time

i have deleted the app, reinstalled, logged in, logged out. Tried a few other things and nothing has worked

i pay for this service and looking for a resolution fast

thank you!!!! 

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Solution!

Re: Keeps skipping songs after 45 seconds

Rock Star 16
Rock Star 16

Hey @Louise7728,

 

Could you try using the remove Offline devices and Sign Out Everywhere, probably resetting your password too, from your Spotify account page?

 

Does this happen if you try it with another Spotify account in your device?

If possible try signing in to another with your current spotify account to see if that helps.

 

Make sure you've have all the latest updates installed, too.

 

Let me know how that goes :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
5 Replies

Re: Keeps skipping songs after 45 seconds

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Keeps skipping songs after 45 seconds

Louise7728
Casual Listener

I have tried all of those things I’m afraid

 

12.1.4 software for iPhone

 

Spotify 8.4.93.796

 

thank you 

louise 

Re: Keeps skipping songs after 45 seconds

Louise7728
Casual Listener

Any other advice or tips?

much appreciated 

louise

Solution!

Re: Keeps skipping songs after 45 seconds

Rock Star 16
Rock Star 16

Hey @Louise7728,

 

Could you try using the remove Offline devices and Sign Out Everywhere, probably resetting your password too, from your Spotify account page?

 

Does this happen if you try it with another Spotify account in your device?

If possible try signing in to another with your current spotify account to see if that helps.

 

Make sure you've have all the latest updates installed, too.

 

Let me know how that goes :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Keeps skipping songs after 45 seconds

Louise7728
Casual Listener

Thank you SO much! This has worked!!! 

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