LOGIN FAILED: You've already created an account with this email address

[Petrena]

Brief description of the issue:

I have a new iPad, which I restored from the cloud, and have attempted to open Spotify and get the LOGIN FAILED as in my subject. 

Steps to reproduce the issue:

First I did this:

Opened APP and was asked to sign in
Then I did that and received the error
I also did this:

Deleted APP, rebooted iPad, downloaded Spotify again and attempted to login with the same error answer. 

What steps you’ve tried already:

Opened and signed in via Safari and was recognised by Spotify. Could not find playlist though. 
Your device and operating system (e.g. iPhone 5, iOS 😎

iPad 3 iOS 10.2
Type of Spotify account you have (Free or Premium):

FREE
The app version of Spotify you’re using:

6.8.0

Any screenshots, if they can help to explain your issue:

[Maxim · Accepted solution]

Hey @Petrena,

Please try logging in with your username and password instead of your email address and password.

Let me know how it goes. 🙂

[Petrena]

Hi, thank you for you help I have finally logged in but after many tries with my user name. Thanks
Petrena

[esa22]

I am having the same issue and I am logging in with my username, not my email, but it still won't work. any advice?

[Maxim]

@esa22

You can check your username at https://spotify.com/account

[mb54]

I lost my phone so when i replaced i had this messaged when trying to log in.

So I logged in via PC - went to account details and scrolled to the bottom and selected sign out of all devices which then allowed me to log into account on new iphone via username.

Hope this helps.