LOST MY PREMIUM

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LOST MY PREMIUM

jviince
Newbie

Plan

Premium

Country

 Philipppines 

Device

iPhoneX

Operating System

iOS 11.4

 

My Question or Issue

 When I updated your app my premium subscription is gone, I’ve been downgraded to free. My subscription is premium which is automatically billed to my data plan with Globe which is a service provider in the Philippines. Fix it.

1 Reply
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Re: LOST MY PREMIUM

Daisy
Spotify Legend

Hey @jviince,

 

Do you still need help with this? Please check out this link and see if any of the troubleshooting steps clear things up 🙂

 

Take care

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