Lagging

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Lagging

Lecuyerj3
Newbie

Plan

Premium

Country

 United States

Device

Iphone 7

Operating System

IOS 12.1

 

My Question or Issue

 My device has the latest software update and  the latest version of the app. But it lags when i try to use the app or switch songs. It does it all the time. When i try to change songs or navigate the app it does it too

1 Reply
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Re: Lagging

Rock Star 14
Rock Star 14

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 14
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