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Local Files from PC Not Showing Up on Mobile

Local Files from PC Not Showing Up on Mobile

Alright. So I've been searching for an answer for this for a few weeks and I've only found problems with the songs appearing on a mobile device but being faded. My problem's different in that I've done all the steps (put local files into separate playlist on PC, be on same wifi connection, make playlist avaliable offline on mobile device), but for me, on my iPod the playlist shows up with the amount of songs in the playlist and everything, but when I open the playlist, it's empty. I tried downloading the empty playlist but it continues saying that it's empty. I've made sure that I've followed all the steps, but as far as I've seen I'm the only one with this problem? Hope I was clear enough with my question.

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1 Reply

Hi, @toothette!

 

Could you let us know if this started happening after an update or an specific event?

 

Also, try reinstalling the app on both devices with the steps here. Keep in mind that you may need to resync all your downloaded music after you've done this.

 

Let us know how it goes. 

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