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Plan
Premium(family plan)
Country
Canada
Device
iPhone XR
Operating System
iOS 14.2 and Windows 10
My Question or Issue
How do I sync my local files from PC to mobile? I tried downloading the playlist on both platforms at the same time but only a few of the local files appear on my phone (the majority isn't). Can anyone help with my problem?
Solved! Go to Solution.
Hi there @VadoseBat43,
Welcome to the Community and thanks for reaching out about this.
We suggest keeping the app updated to its latest version to ensure optimal performance. It's well worth running a clean reinstall by following these steps on both devices and make sure to download the app again from the Microsoft Store on your PC.
If this doesn't do the trick, we suggest that you make sure to follow these specific steps to sync your local files and check if they are supported.
Let us know how it goes 🙂
Hi there @VadoseBat43,
Welcome to the Community and thanks for reaching out about this.
We suggest keeping the app updated to its latest version to ensure optimal performance. It's well worth running a clean reinstall by following these steps on both devices and make sure to download the app again from the Microsoft Store on your PC.
If this doesn't do the trick, we suggest that you make sure to follow these specific steps to sync your local files and check if they are supported.
Let us know how it goes 🙂
Hey @VadoseBat43,
Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help.
Have a great day 🙂
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