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Nordahlaren · 2015-01-29

I have a song on my computer that I have synced with my iPhone 6, but when I want to play it on my device it doesn't work!

The app says that "if you have it on your computer you can sync it" but that is what i have done?!!

Had this problem for a while...

MattSuda · 2015-01-29

There is currently a bug inside of the iOS app that causes the local files to sometimes unsync after an app update

It is likely this bug that is causing you to have problems if you have synced it before in the past without a problem.

The developers are currently investigating this and hopefully it will be fixed in a future update.

To temporarily solve this problem, you can reinstall the app and resync the local files. (a big pain, I know)

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Local file from computer doesn't work!