Local files not syncing to iPhone 4S, phone not appearing under "devices."

[benh57]

I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it acceptable that Spotify moderators simply state the obvious and ask we delete and reinstall the apps, which only clears my music library that I have to rebuild and does not fix the problem.

When I open my Spotify app on my phone I receive a notification that states "There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try again later."

Your prompt help is greatly appreciated, as this is making me question my continued use of Spotify. Support issues need to be taken more seriously.

[bricostello]

OK.  One final step that seemed to do the trick- I had to do the iPhone "close app" trick- double click the Home button to show the recent apps at the bottom, then hold down on one until they shake, then tap the red circle in the upper-left of the Spotify app icon.  Then relaunch. Should do it (after you do all of the other ridiculous steps to reinstall everything).

Workarounds and self-fixes are the last thing you should have to do to fix something you're paying for, monthly.  I can't wait for a better service than Spotify.  When it arrives, I'm jumping ship without a life preserver.

[deanfourie]

I just disabled windows firewall and tried then. Worked INSTANTLY. Maybe firewall is blocking uPnP ports.

Run CMD elevated.

netsh advfirewall set allprofiles state off

then see what happens. Dont forget to change it back!

netsh advfirewall set allprofiles state on

See how this goes.