Local files on iPhone been disappear

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Local files on iPhone been disappear

heliosobs
Regular

Not first time, but sometime all Local files been disappear suddenly,
and the "available offline" button doesn't make my songs back.
I need to delete the app and reinstall again.
please help!

9 Replies

Re: Local files on iPhone been disappear

MattSuda
Community Legend

Try updating to the new 2.6 version of the iOS app that came out today. Does that help?

 

The developers are aware of this bug and are looking into it. Some people have said that it is now working for them in version 2.6

Re: Local files on iPhone been disappear

heliosobs
Regular

I think the problems is still here,

Since I reinstall the app today, is 2.6 version, and still cannot download/Synchronous all local files in iPhone.

 

another head, still don't know the resaon of the songs been disappear.

Re: Local files on iPhone been disappear

MattSuda
Community Legend

Are you also using the new desktop version 1.0.1?

Re: Local files on iPhone been disappear

heliosobs
Regular

last night have new vesion and I already installed at today,

but still cannot sync all local files.

Re: Local files on iPhone been disappear

MattSuda
Community Legend

Thanks, I'll pass this on to the developers.

Re: Local files on iPhone been disappear

heliosobs
Regular

Thanks, hope can fix.

Re: Local files on iPhone been disappear

heliosobs
Regular

I found that If I re-chlick "available offline" in spotify desktop version, the local files show up in iphone version.

hope can help, thanks.

Re: Local files on iPhone been disappear

Yesat
Newbie

I've a similar issue. Some files appears to be on device (they have the green symbole next to them) but are greyed out and I can't play them. I tried to redo the playlist, but no chance.

Re: Local files on iPhone been disappear

hari_78_99
Casual Listener
I too have the same frickin' problem
Its starting to get annoying
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