I have songs on my Windows computer that I have ripped from CDs and bought from iTunes. I can play them on the computer. But they show up as greyed out on my iphone. Here are the circumstances:
--I have my computer and my iphone on the same internet connection.
--Computer and iphone are both are on, and both have Spotify open and active.
--My device shows as connected to my account in Spotify.
--I have added the folder than contains the songs to the list of Local files in Settings in Spotify on my computer.
--I do not have more than 3,000 songs available offline.
--I have added several local songs to a playlist that is available offline. This includes a song that I just bought and downloaded today from iTunes. I downloaded it both to my computer and my iphone. Also includes songs I ripped to the computer from my CD collection.
--I have the current version of QuickTime on my computer, which is running Windows 10.
--I have downloaded the codec that is suggested in the Spotify Help (13codecx).
--If I open the "Local Files" default playlist on my phone, none of the songs I tried to play on my phone are listed there.
--The songs show up in the available-offlline playlist that I added them to, but they are greyed out and cannot be played even when I'm connected to wi-fi, the same wi-fi connection my computer has.
I've read a lot of help topics related to this, but I've done everything suggested and I cannot play the songs at all in Spotify on my iphone. I can play the one I downloaded from iTunes in the iTunes app, but not in Spotify. I can play all the local songs in Spotify on my computer, but not in Spotify on my phone.
Any other suggestions? It's very frustrating as I'm about to go on a road trip and spent hours downloading songs to my computer so that I could have them on the road.
I've included a screen dump of what it looks like on my iphone. "Master List," shown, is set to "Available offline."
Oh, and one other detail: I am a Premium subscriber and use off-line playlists just about every day.
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