Login on two devices

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Login on two devices

Casual Listener
I use spotify only on my iPad up till now
I have now downloaded in my iphone but wont let me login there
Says invalid username or password. But they are correct
Do i need to create new account on iphone with different email as i tried and say that my email already exists. I am confused
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Re: Login on two devices

Rock Star 21
Rock Star 21

Hi @Kepa331, welcome to the community!

 

Please try logging in using your username only, instead of your email and let me know if this helps.

BittencourtRock Star 21
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Note: I'm not a Spotify employee.

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Solution!

Re: Login on two devices

Rock Star 21
Rock Star 21

Hi @Kepa331, welcome to the community!

 

Please try logging in using your username only, instead of your email and let me know if this helps.

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Login on two devices

Casual Listener
Still same problem:(
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Re: Login on two devices

Rock Star 21
Rock Star 21

Ok, so let's try this:

 

 

  • Restart the device you’re using Spotify on.
  • Reinstall Spotify.

 

If it does not work, you can reset your password:

 

  • ​Go here to reset it. Spotify will then send you an email with a link to create a new password. 

Note: If you don’t receive the reset password email, check your junk/spam filters.

 

Hope it works!

 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Login on two devices

Casual Listener
It worked. Problem solved. Thanks

Re: Login on two devices

Rock Star 21
Rock Star 21

Great, you're welcome 🙂

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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