Login saying you already have an account with this address

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Login saying you already have an account with this address

sophieaiken
Newbie
I am trying to login to my spotify, the password is correct as I changed it and it keeps saying you already have an account with this address when I click the login button!! Help me please?!?!
2 Replies

Re: Login saying you already have an account with this address

jean3601
Community Legend

Hello @sophieaiken, Welcome to the community! :)

 

I just wanted too ask you  if you are using your email address or spotify username to log in to your account on your mobile app?

 

 

You need to use your spotify username to log in to the mobile app, you can find your Spotify user name here under the profile section under account overview :)

 

I hope this solves your issue :)

Re: Login saying you already have an account with this address

francesjohn
Newbie
Wheely bin store
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