All of my playlists are gone! I used spotify on my desktop and I had multiple playlists. I've had it for over a year. I've spent hours and hours searching for music. I love music and spotify was the perfect thing I needed to discover new music. I spent lots of time compiling my playlists, including one that had over two thousand songs!, One for my best friends birthday, and one for my sports team tournament..all of which I needed but are now lost. My username is Classynew. I used spotify on my computer, then I got wifi so I downloaded it to my ipod. I could see all my playlists but couldn't listen to them obviously, because I wasn't a premium subscriber. I needed more storage on my ipod so I deleted the app for a little while. Then, with the intent of upgrading to premium, I downloaded the app again. but here's the catch: all my playlists were gone!! I tried to get on my desktop to see if they were there, but spotify wouldn't open (I think it was trying to update) then now every time I try to open it it just says "can't find file spotify.exe would you like to search for it?" I tried to go to the recover playlists tab on your site but it just has the ones that I actually deleted on purpose, not the ones that have dissappeared. I am specifically upset because my playlist Drake had over 2,000 songs on it that I spent days and hours and all of my free time searching for music to add and eventually buy. I decided I should get premium so I can listen to the songs on my ipod, but now my playlists are gone so there is no point. I currently redownloading spotify to my desktop in hope that the playlists will show up. I am now missing OVER 2,000 SONGS. Please help get them back?
So, i use spotify for a long time, i had a lot of playlists and aplications, some followers and i was following some friends, today i login and... 0 playlists, 0 apps, 0 followers, 0 following.. like a new account. why?
In that case, all I can suggest is that you use the online contact form and someone at Spotify will help get this sorted. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.
I logged into spotify on a friend's computer about a week ago to try and access my playlists, but couldn't find them, so logged out again. Now all my playlists have disappeared from my computer as well. PLEASE HELP ASAP!!