Help Wizard

Step 1


Lost all Offline Titles on iPhone

Lost all Offline Titles on iPhone


Family Premium




iPhone SE

Operating System

iOS 13.1.2


My Question or Issue

All Offline content has been lost out of a sudden. When I open a Library Entry formely set to Download, it starts to download the titles again, but it seams that I have to open every Library Entry to download it again. Why? What have I done I shouldn´t? Or was it the latest iOS Update I made?


1 Reply

Hey @nox777, welcome to the Community.

Hope you're doing great!

I'd suggest updating to iOS 13.1.3


Also, try to remove all the other devices here so you don't reach the limit of 5 devices (that's the maximum amount of devices that you can have tracks downloaded for offline each of those devices with up to 10 000 songs).


Check this article for more help, too.


Thanks 🙂

Suggested posts