Lost all downloaded songs


Lost all downloaded songs


I have gone on holiday to a remote location for 8 days of relaxing. Cell reception is non-existent other than 1, maybe 2 bars right at the end of the jetty. I’m on day 2 and have been listening to my large library of downloaded songs across a few different playlists.


Knowing there is no service at the house, I have been keeping my phone in aeroplane mode unless I come down to the jetty to send and receive messages.


After coming down to the jetty to message home briefly while playing music, I went back up to the house to continue reading with my music and after 10 minutes, I notice one song just keeps repeating. I check Spotify to find all of my downloads other than that one song are now no longer downloaded, including local files.


There is no way of re-downloading the files given I’m in the middle of nowhere with patchy 3G at best. It usually takes a few hours connected to my home fibre network to download all my usual playlists whenever Spotify decides to do weird stuff like this.


Now I’m left with no music for 6 days when these things should just work! I admit, it’s not the end of the world, but it’s super annoying!

1 Reply


Hey @mark_bridgwater


Thanks for posting - we’re here to help!        

If your Spotify downloads disappeared it's possible that you've encountered an ongoing issue that our team is currently investigating. We recommend checking out this thread and adding your vote by clicking on the +VOTE button. Make sure you follow the steps under Status Update as well. 


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“Music is the wine that fills the cup of silence.” - Robert Fripp