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Lost all my likes songs

Lost all my likes songs

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Plan Premium

Country Canada

 

Device iPhone 11 Pro max

 

Operating System

Newest iOS operating system

 

My Question or Issue

i just got a new iPhone 11 Pro Max, put everything onto new phone. Logged in to Spotify and I see that pretty much all of my liked songs are gone, except for 97 of them. Does this make any sense to anyone? All the albums I like are gone, and same with most of the artists I like and follow. HELP!!!

 

Reply
3 Replies

Hey @user-removed, thanks for reaching out to the Community!

 

Congratulations on your new iPhone 11 Pro Max!

 

No worries I’ll be happy to help out. Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version. Also, let me know if you see all of your liked songs on a different device.

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Ya I got it figured 🙂 got my old account found and I’m logged back in. The adviser I talked to was super helpful! That’s what I get for not writing down my password!

Hey @user-removed,

 

That’s great. I'm happy to hear everything is good to go. If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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