Spotify Community

gustavofill · 2024-03-07

Plan

Premium

Country

Brazil

Device

(iPhone 15 Pro Max)

Operating System

(iOS 17.4)

My Question or Issue

Hello everybody!

I'm having a problem with the quality of the music playing. It feels like I'm listening in the worst possible quality.

I always set my iPhone to the maximum music quality and I don't leave the option to adjust the quality automatically.

I've tried removing all the data, I've tried uninstalling, I've formatted the iPhone completely and nothing works.

I do not know what else to do.

Bittencourt · 2024-03-08

Hey @gustavofill, thanks for reaching out.

That's odd. Do you notice any difference if you change the audio quality in settings?

How does the audio sound when you use other device?

Can you log in a friend's account using your iPhone to see if it's something related to your account?

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