Music Stops Playing

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Music Stops Playing

Carbonite
Casual Listener

Premium

USA

iPhone 8

iOS 11.4

 

Spotify keeps pausing randomly. It can be several times in a song or sometimes not at all. Even while in offline mode it still does it. I don’t think it’s a network issue because of being in offline mode. I’ve tried lowering the quality but it does not change. And most songs are downloaded as well. I don’t want to re-instal the app and have to re-download all the music.

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Re: Music Stops Playing

Rock Star 17
Rock Star 17

Hey @Carbonite, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LukeRock Star 17
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