Music constantly interrupted

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Music constantly interrupted

Frederik1980
Newbie

Plan

Premium

Country

Switzerland

 Device

(iPhone 7)

 

My Question:

my Music is constantly being interrupted when listening to artist radio or albums. It keeps switching to next titel after 1:30-2 mins. I emptied the cache, have fully loaded wifi, everything is up to date and no one esle

is using my account. Can anyone help please? It’s freaking me out and taking the whole joy of Spotify...

 

thanks folks 

 

 

 

1 Reply
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Re: Music constantly interrupted

Rock Star 13
Rock Star 13

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? Sorry if this may sound a bit repetitive but if that doesn't help, try a quick clean reinstall of the app by following these steps.

 

Make sure iOS is up to date (current version is 12.1.2), and Spotify too (current version 8.4.85). I'd also recommend using the Sign Out Everywhere and Remove Offline devices from your Spotify account page to see if that helps :)


If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 13
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