Music stops. I tried uninstalling but it keeps doing it. I have a premium account and iPhone 7

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Music stops. I tried uninstalling but it keeps doing it. I have a premium account and iPhone 7

Cleopatra1977
Newbie

premium

spain

 

Device

(iPhone 7

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply

Re: Music stops. I tried uninstalling but it keeps doing it. I have a premium account and iPhone 7

Rock Star 14
Rock Star 14

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? Sorry if this may sound a bit repetitive but if that doesn't help, try a quick clean reinstall of the app By following these steps.

 

Could also tell me more how does the music stop?

I’d also recommend using the Sign Out Everywhere and Remove Offline Devices from your Spotify account page :)

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 14
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