Music switches to iTunes- IPhone X

Reply
Highlighted

Music switches to iTunes- IPhone X

Hails8487
Newbie

 

Plan

Premium

Country

US

 

Device

iPhone X 

Operating System

iOS 11.4.1

 

My Question or Issue

 

Music switches from Spotify to my iTunes playlist on my phone. It happens mid-song. More frequent when connected via USB/Bluetooth on my car. Also happens when just listening on Apple headphones. Happened while phone was sitting on my desk, not being used or shaken.

 

2 Replies

Re: Music switches to iTunes- IPhone X

Rock Star 21
Rock Star 21

Hey @Hails8487 - welcome to the community :)

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next - Let me know how this goes :)

Billy-JRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Music switches to iTunes- IPhone X

Rock Star 16
Rock Star 16

Hi, welcome to the Community.

 

Hope you are doing great!

 

Does it happen on another device if you happen to have tested it?

Try signing out and back in several times to see if that helps :)

Let me know how it goes :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS