Music turns on by itself when I lock my iPhone

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Music turns on by itself when I lock my iPhone

Razeer123
Casual Listener

Plan

Premium

Country

Poland

Device

iPhone Xs

Operating System

iOS 12.2

My Question or Issue

When I'm listening to music on my iPhone but without headphones and I stop the music and lock my iPhone then the music automatically starts playing. It always happens when I lock my phone manually - when the screen goes black by itself the music doesn't turn on. To prevent this behavior I have to force close Spotify app or wait till the screen turns off by itself - it's really annoying. How to resolve this problem?

3 Replies

Loxer
Rock Star 17
Rock Star 17

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 17
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Note: I'm not a Spotify employee.

Jccfis
Newbie

I have the same issue. I use Spotify the same way every day, but the issue only started today. I updated to iOS 12.2 this morning. Maybe that’s the culprit?

Razeer123
Casual Listener

It's possible. I've never had this issue before.

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