Musicas são baixadas todas vez que entro no app

[RodrigoMoreira1]

Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso?

Plan

Premium

Country

Brasil

Device

iPhone 8 Plus

Operating System

iOS 15.3.1

My Question or Issue

[Jeremy · Accepted solution]

Hi there @RodrigoMoreira1,

Thank you for reaching out to the Community. We hope that you don't mind us replying in English.

This seems odd. We recommend that you perform a clean reinstall of the app as this will make sure there's no old cache files causing this.

Let us know how it goes 🙂

Take care!

[RodrigoMoreira1]

Hi Jeremy,

No problem with the answer being in English.
Thank you very much for your help, I`ll follow the steps sent by you.

[OscarDC]

Hey @RodrigoMoreira1,

Hope you're doing great and thank you for keeping in contact!

It's always a pleasure to help. If anything else comes up or you have any additional questions, don't hesitate to ask.

Cheers 🙂