My Spotify Stops Playing Everytime I Get a Snapchat Notification

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My Spotify Stops Playing Everytime I Get a Snapchat Notification

Joshuamatthews2
Newbie

This Just Started Happening this Morning But Everytime My Phone Receives A SnapChat Notification But Music Stops Playing I Am Running iOS 11 On A iPhone 7 Plus And The SnapChat Is Up To Date I Am Also A Premium Customer 

My First Thought was That Some One Else Have Been Using Because Occasionally I will Allow One Of My Friends To Use My Spotify account But That Wasnt The case 

 

Edit 12-9-17: I’ve Had An iPhone X For About A Little Over 2 Weeks Now And I’m Still Having The Same Issue I Had On My Other iPhone

125 Replies

izzie02
Newbie

I have the same problem (iPhone 7p, Spotify premium), it seems like it is actually a problem on Snapchat's behalf. To temporarily fix it, I've turned off the notification sound in settings. For IOS, go to settings - notifications - Snapchat - sounds - select/swipe them off. You'll still receive your notifications, you just won't hear the sound. This will prevent music from stopping with every snap, but it may not prevent it from stopping while opening the app or a message/story.  

J1_
Newbie

Turn off your restrictions on settings...restrictions doesn’t allow you to multi task ig, but that worked for me

settings>general>Restrictions>disable restrictions 

 

Ahmad6
Newbie

It didn’t work 

elliot_perks
Newbie

Been happening to me for over a month. Spotify, YouTube even if I get a snapchat when my alarm goes off it pauses and I miss it. So annoying.

JayJayTheTooth
Casual Listener

Resetting my phone seems to have worked for me. 

 

-For iPhone 6S and older, hold down the Home button (round button under screen) and the lock button (the button you use to turn off the screen) at the same time for about 10 seconds until you see the Apple logo. Let go of the buttons when you see the logo. 

-For iPhone 7 and newer, unplug your phone if it’s charging. Power off the phone (7 and 8, hold down the lock button until you see “Slide to power off”. To shut down the iPhone X, quickly press and release the Volume Up button, then the Volume Down button, then press and hold the Side button. Your phone will show a “slide to power off” bar at the top. Slide that, and it will turn off your phone.) Leave it powered off for at least 60 seconds. Plug it in to a charger. Should see the Apple logo appear on the screen. 

 

I did this method yesterday and haven’t had any weird audio interruptions since, though no guarantee that it’ll be permanent. 

 

Good luck!

JayJayTheTooth
Casual Listener

This is clearly a problem on Snapchat's end, not Spotify's.

It happens with Spotify, Podcasts, Apple Music, etc. Basically anything that streams audio that I've used pauses when I get a Snapchat notification. And if it's "So-and-so is typing" and then "Message from so-and-so" it stops twice! So annoying. But not Spotify's problem.

Also, none of the proposed fixes in this thread have worked for me permanently.

mayaa
Newbie

i’m having the same problem but putting my phone on do not disturb mode seems to work as a temporary fix!

kaylee813
Newbie

If you turn off the sound from your notifications, the issue stops. 🙂

Austin_Cz
Newbie

Same issue, however for me a Snapchat notification stops any media playback. Very annoying when trying to work or work out to music. I have an iPhone 7 Plus and all software is up to date. (11.2.1) please fix this issue it’s making Spotify unusable

marcusesketit
Casual Listener

Go in to Settings, find Snapchat and turn off "Camera", close Snapchat and open it again. You will get a error saying you need to turn on camera to continue, do that and it should work as regular again.

daljordk9
Casual Listener
Worked for me! Thanks

Challenwallet
Newbie

Close snapchat you will still get the notifications but it won’t shut your music off every notification so everytime you close your phone or go to a different app close snapchat

Sobecsod
Newbie

I have this problem to! So annoying 

gautfelix
Newbie

I have the same probleme. I did not find solution. I go to leave comment on the snapchat appstore and send message to the snapchat support. If you do the same probably Snapchat update a corrective Maj.

CraziestVoices
Regular

yea nevermind

imloviingiiit
Casual Listener
My music stops playing if I even go in the app, I listen to music nearly
24/7 so it would be impossible to avoid contacting anyone. It’s gotten to
the point where if I get a text or facebook notification the music stops
too.

alyciadiane13
Newbie

I have an 8+ and I am having the same problems. Nearly any notification I get pauses my music. I'm at the point where I want to get rid of spotiy. I love it but I can't listen!! 

CraziestVoices
Regular

I have an iPhone X aswell and the same problem! Could disabling push notifications possibly fix it the issue? I'll give it a try but this also annoys me alot!

shellyl04
Newbie

this happens to me too, spotify and just regular music on my iphone that i downloaded... 

Flqmee_
Newbie

Thanks! It’s worked!

Harriet7
Newbie

I find it works if I double click the home button and close Snapchat before playing music and the music then doesn’t stop and I still get snapchats and it doesn’t stop then 

 

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