My app keeps crashing

[Cooolgurl01]

Plan

Premium

Device

(iPhone XR)

My Question or Issue

I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already.

[Thea17]

I have the same problem. I can only open the app in airplane mode - when I'm disconnected to both wifi and mobile data. Canot even sign in because the app only opens when it's offline.

[Waddles_4]

Quick Update:
The issue has been found. It's a fault in the SDK (Software Development Kit) which seems to be the problem.

https://bgr.com/2020/07/10/ios-apps-crashing-cant-open-facebook-outage/

Still don't understand how the SDK could affect something only when its online but sure.

[Katerina]

Hey folks,

Hey folks,

We wanted to share that we're currently receiving reports of users having troubles to use the app on iOS devices.

If you're also experiencing this, no worries, our tech teams are currently looking into this. For more info and updates, please check this Ongoing Issue.

Thanks!