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My premium account is not activating

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My premium account is not activating

I just purchases 6 months of premium. I received a receipt, but when I log onto the app on my phone it won't allow me to listen. It suggests I purchase premium. But I already have it.
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Ok!  The problem was that the code had been redeemed as Unlimited.  I have cancelled the Unlimited code and put a Premium code on as replacement.  If you log out and then log back in, you should see the Premium service.

 

 

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Hey David,

 

I will have a look into this now for you.

 

 

Thank you. DavidHunt62 is my login
Marked as solution

Ok!  The problem was that the code had been redeemed as Unlimited.  I have cancelled the Unlimited code and put a Premium code on as replacement.  If you log out and then log back in, you should see the Premium service.

 

 

Youda man! Works great. Thanks for the quick response.

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