Hopefully not being rude, I, like others, are just upset. Have spent 4 years building up a library of my favourite music and now I can't easily access it. I want to vent my frustration and be noticed by Spotify before I leave. They surely want to know if their customers are upset and why they are leaving, after being so loyal previously?
obviously you can and vent your frustration but I doubt there's too much behind the scenes (secret dealings with record companies and so on...). Spotify HAD to reinvent the library...only time will tell if they did it right or not.
So many rivals to choose from, not decided which one yet. Thinking long term. Don't want to spend years building a new library only to have to start yet again. Think there is now an app that will copy your existing library over to another Service though.
Google Streaming is in top place at the moment. Alphabetical Artists on their 2 current Tariffs and Better sound quality launching with their new 3rd Tariff, due by Autumn 2019.
Don't think Spotify will return to the better UI. They have taken on some new 'Creatives' and have given them freedom to do what they want, from what I've read online.
Plus The Head of Spotify, Daniel, has announced on LinkedIn they now want to be a "Media company not just a Music company".
Seems they are now loking to take on YouTube and all the Podcast companies!